COVID-19 Statement

Important Notice Regarding Possible Delays to Deliveries

In Home Setup

In Home Setup Service has now resumed, please read below.

Due to recent government announcements some of our shipping partners are experiencing higher than usual demand, staff safety concerns and a reduction in their workforce. For everyones safety the installers we use are requesting that any home deliveries are carried out in a way that adheres to social distancing. The installer will remain 2 metres away from any occupants during the setup and we ask our customers to respect this requirement.

We can be reached on 0800 644 5064 or by email at, you can also use our live chat service during open hours.

Parcel Deliveries

Normal courier deliveries are currently proceeding as normal but couriers will not be able to bring parcels into your home. Please ensure that you have able bodied people available to help with setting up your chair and installation.

New Orders

We are currently accepting new orders, If you have questions regarding any  orders, please contact us on 0800 644 5064 and we will be happy to provide advice.

Unfortunately any delays in the distribution network due to Covid-19 or government regulations are largely outside of our control but we will do our best to accommodate the needs of our customers wherever safe and possible to do so.

Thank you for your custom and understanding during these unprecedented times.


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