Extended Warranty

Ensuring our customers are happy with the products we provide is a core part of business. Working with our suppliers we are happy to now offer an extended warranty service on some of our chairs.

One year parts & labour

All of our chairs are covered by our standard one year parts & labour warranty. In the event of a failure please get in touch with a description of the problem and photographs if possible. We will endeavour to send a replacment part to remedy the issue.

If self-installation of replacement parts is not possible in some cases we will send an engineer to perform the repair. In order to action this we will need to assess the claim and may require further information from you. We work with a team of engineers and our suppliers to ensure we can offer a comprehensive after sales care system.

Riser Recliner Electrics

In addition to the standard warranty above we have extended the cover on Riser Recliner chairs electrical components to protect them for two years from the date of purchase. This includes motor faults, handset faults and wiring faults - to minimise the risk of these faults incurring please familiarise yourself with the operating manual for each chair to ensure correct operation.